bat jili Privacy Policy

This privacy policy applies to bat jili's website (bat-jili.cam), mobile applications (Android and iOS), and any services related to this platform. This policy applies to all persons who:

• Access or browse the bat jili website or app.
• Create a user account or complete registration.
• Participate in betting, casino games or any other service.
• Complete financial transactions such as deposits or withdrawals.
• Contact our support team.

This policy is designed for users in Bangladesh and has been created in line with applicable data protection regulations in Bangladesh. Third-party websites or services have their own privacy policies, and bat jili is not responsible for those.

bat jili collects user information in several ways. The information collected is divided into the following categories:

2.1 Information Provided Directly

Information you provide directly when registering an account or using the service:

• Full name, date of birth and nationality.
• Email address and mobile number.
• Username and password.
• National ID card or passport details for identity verification.
• Mobile account numbers linked to payment methods (bKash, Nagad, Rocket).

2.2 Automatically Collected Information

Information collected automatically when you use the platform:

• IP address and device identifier.
• Browser type, operating system and screen resolution.
• Login time, session duration and browsing behaviour.
• Bet history, game activity and transaction records.
• Geographic location (if permission is granted).

2.3 Information Received from Third Parties

During the identity verification (KYC) process, additional verification information may be collected from approved third-party service providers. This information is collected solely for the purpose of ensuring account security.

bat jili uses collected information for the following specific purposes:

• Account Management: Completing registration, verifying identity and ensuring secure login.
• Service Delivery: Keeping betting, casino games and other features running properly.
• Financial Transactions: Processing deposits, withdrawals and bonuses.
• Customer Support: Providing assistance via live chat and email.
• Security and Fraud Prevention: Detecting suspicious activity and protecting accounts.
• Responsible Gaming: Identifying unusual playing patterns and providing necessary support.
• Relevant Communications: Sending important account notifications and relevant offers.
• Platform Improvement: Analysing user experience to improve service quality.

bat jili does not use any information beyond this list. Information is used to monitor unusual gaming behaviour as part of our Responsible Gaming policy, and this is done solely to protect users' interests.

bat jili does not sell, rent or transfer your personal information to third parties for commercial purposes. However, in certain situations, information may be shared for the following limited purposes:

4.1 Service Providers

Approved service providers handling payment processing (bKash, Nagad, Rocket), identity verification and technical infrastructure management may receive a limited amount of information. These parties may only use the information for specific tasks and may not use it for their own purposes.

4.2 Legal Obligations

Information may need to be disclosed in response to Bangladesh law or a lawful order from an appropriate authority. In such cases, bat jili provides only the minimum information required.

4.3 Fraud and Crime Prevention

If money laundering or other financial crimes are suspected, transferring information to the relevant authorities is part of our legal responsibility. This step is taken to protect the user community.

4.4 Business Restructuring

In the event of a business merger or acquisition, user information may be transferred; however, the commitment to data protection under the terms of this policy will be maintained and users will be notified in advance.

The bat jili website and app use cookies and similar tracking technologies. These help improve the functionality and usability of the platform.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. They are used to maintain login sessions, verify security tokens and temporarily store form data. Disabling these cookies may prevent the platform from working properly.

5.2 Functional Cookies

These cookies are used to remember user preferences (such as language and theme) and to restore information from previous sessions. They help provide a personalised experience.

5.3 Analytics Cookies

Analytics cookies are collected to understand which pages of the site are used most, where errors occur, or where users get stuck. This information is analysed in aggregate and no individual is identified separately.

Cookies can be controlled or deleted through your browser settings. However, disabling cookies may limit some features of the platform.

bat jili follows industry-standard technical and administrative measures to keep user information secure.

6.1 Technical Security

• All data is transmitted using SSL (Secure Sockets Layer) encryption.
• Sensitive information, especially passwords, is stored using strong hashing algorithms.
• Industry-standard encryption technology is used in payment information processing.
• Regular security reviews and vulnerability assessments are conducted.

6.2 Data Retention Period

Information is retained while an account is active and for a defined period after it is closed, as required by law. Financial transaction records are kept in accordance with applicable regulations in Bangladesh. Once the required period ends, information is securely deleted.

6.3 Staff Training and Access Control

bat jili staff may only access user information when required for professional purposes. All staff are trained on privacy protection and must follow strict confidentiality agreements.

bat jili provides users with the following rights over their own information:

7.1 Right to Access Information

If you wish to know what information is stored in your account, contact our support team. After verification, we will provide a summary of your information within a defined timeframe.

7.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request a correction. This can be done directly through account settings or via support.

7.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, due to legal obligations or the need to retain financial transaction records, complete deletion of some information may not be possible.

7.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of information processing. Send such requests to our support team.

For more information about bat jili's services and your rights, visit our FAQ section, which contains detailed answers to common questions.

bat jili's services are strictly for persons aged 21 and above. Information from minors (under 21) is not knowingly collected.

Age verification is in place during the registration process. If we have reason to believe a minor has registered, that account is immediately suspended and the related information is deleted. Any parent or person concerned about a child's online activity may contact us.

The security of financial transactions is one of bat jili's top priorities. The following measures are taken to keep your information secure when using bKash, Nagad and Rocket for deposits and withdrawals:

• All communication during payment processing is secured through SSL encryption.
• Full mobile account numbers are not stored on bat jili's servers — only a masked reference is kept.
• OTP verification is used during transactions to confirm identity.
• Unusual transaction patterns are detected and automatic alerts are issued.

All transactions within the minimum ৳200 deposit and minimum ৳800 withdrawal limits are handled securely. bat jili will never ask for your password, OTP or full account number by phone or email.

bat jili reserves the right to change this privacy policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to the registered email address.
• Before any major change takes effect, a clear notice will be shown on the platform.

If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. For full details of all rules governing our platform, please read the Terms and Conditions page.

If you have any questions, concerns, or requests about this privacy policy, please contact our support team. bat jili provides support in Bengali and English 7 days a week, 24 hours a day.

When sending privacy-related requests (to view, correct, or delete your data), please send the message from your registered email address so we can verify your identity quickly.